Every Bar Needs an N.C.R. Register


1900-Series NCR Register at Karavas Tavern in Greenwich Village

To hell with Point of Sale systems. I have a message for Micros, Aloha, Squirrel and the like – F.O.A.D. (brush up on your Urban Dictionary fu if you’re confused). P.O.S. systems are ubiquitous in just about every town, and in every genre of bar and restaurant these days. 20 years ago? Not so much. WTF happened? There are two main reasons for the proliferation of computerized terminals: (a) the age of micromanagement – control-freak owners wanting as many metrics about their operations as possible and (b) The Man – big government. It’s far easier and for the legal mafia I.R.S.  to ensure that they get their vig fair share of tax revenue.

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Bartender Theft

Let the shitstorm begin.

I don’t think there is a topic more, how shall we say, “energizing,” from an owner/manager perspective, than theft.  Put bluntly, it’s the bleeding that you can never stop. You can only cauterize the wounds in a sense.

Any halfwit putting together a business plan must account for losses.  Personally I’d estimate about 20%.  Holy crap! That’s a hell of a lot of loss! Yes – but not uncommon.  There are all kinds of losses –  the most significant, in order,being (1) employee theft and (2) spoilage (3) vendor/customer theft.  Today, let’s address bartender shenanigans shall we?   There’s a ton of information on the Interwebz regarding theft .  However, most of it is from an owner’s perspective or some sort of training/knowledge-share in the form of commercial loss prevention. What you just about never hear, is the truth about stealing from an insider’s point of view – a bartender in the trenches.

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